HELPDESK BOOST responsiveness and ENHANCE team collaboration for all different industries.
Helpdesk solution is NOT just for the IT industry.
This is a general purpose helpdesk solution, capable to handle different business scenarios in different industries with flexibility and versatility. See how we are helping different industries boost responsiveness, enhance team collaboration and improve work efficiency.
Cloud-based general purpose ticket helpdesk solutions
Are you facing problem tracking or making sure customer feedback are addressed appropriately? Are you lacking a platform where your staff can work as a team to handle customer requests? Our cloud-based general purpose helpdesk solution is designed to facilitate teamwork and collaboration, improve responsiveness, enforce audit control for businesses in every industry.
Concerned on making big initial investments on software and IT manpower because you are not sure whether the ROI is there? We address this issue by providing hassle-free, fast and low start-up cost services.
In short, we offer helpdesk solutions without heavy investments in hardware or software.
Helpdesk on the Cloud
We simply run as SaaS, “Software as a Service”. It works anytime, anywhere.
6 Key Helpdesk Benefits –
100% web-based, running on cloud servers. No hardware server, no software installation in customer office anymore! Access anywhere, anytime.
CAPEX should not stop your business from improving. No capital investments on server and software licence. Pay as per your subscriptions.
It is all about team collaboration. Division of work, joint effort and teamwork at the same time, via a single point of web access.
Real-time statistics on customer service operations. Bottlenecks be identified and rectified promptly for continuous quality improvements.
Detailed reports can be viewed online, saved in PDF or presented in Excel spreadsheets.
Analytical reports available to provide insights to your customer service response efficiency, as well as staff performance.
Online Helpdesk Demo for Free Trial Available
No payment required. No obligation.
Theme for Different Businesses & Industries
No matter which industry or business you are running, we have a color theme you want for your business.