Ticket Helpdesk for SME

Wamp Multimedia Sdn Bhd is run by a group of business enthusiasts in Kuala Lumpur, Malaysia.

We are certified as an approved ISV for MSC Malaysia Cloud Computing Initiative, by MSC Malaysia

“We are a Malaysia-based company specialised in general purpose ticket helpdesk software-as-a-service (SaaS). Customer-Ticket.com provides a solution to help our clients communicate responsively with their customers, consumers and users at anytime, anywhere.”

Our ticket helpdesk system is versatile and scalable. It can run either on-the-cloud, or on-premise. It enables our clients to perform fast customer communications, responsive customer support, and to enhance internal communications between different geographical locations.

Follow up Fast, Boost customer satisfaction !

Our clientele are from a wide range of industries.

IT support industry which offers technical support to users in any organizations

Logistics industry which operates with multiple operations in many locations within and outside Malaysia

Hospitality industry which receives a high volume of customer enquiries and requests on daily basis

Education industry which has a sizable student population and a large volume of enquiries to handle

Healthcare industry which puts high emphasis on high quality service and responsiveness

Retail industry which always aims to provide speedy and responsive customer service to their customers

Property management industry which provides professional estate management services to landlords, tenants and visitors