pdf file

Here are our document library with downloadable PDF for your review.


  • General Introduction
  1. Customer-Ticket.com cloud solution brochure
  2. Helpdesk software vs incident ticket system
  • Features and Benefits
  1. System features and benefits
  2. Benefits and business advantages of incident ticket system
  • Solution Walkthrough and Inside the Solutions
  1. User interfaces and screenshots
  2. System walkthrough and test case scenarios
  • Industry-Specific Analysis
  1. Analysis of customer service processes and issues in healthcare industry
  • Success Stories,┬áBusiness Cases and Testimonials
  1. Success Story – JAS Forwarding
  2. Success Story – Multinet Security Technology (Hong Kong)
  3. Success Story – FIT Business and Management Sdn Bhd